Privacy Policy

Collection of Information

We collect information in several ways:

• Information You Provide to Us: We collect information when you register for an account, participate in interactive features (like by submitting a meditation rating or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, email, password, street address, payment method information, goals, previous meditation experience, moods and reflections you provide during check-ins, feedback and survey responses, and other information about you included within your messages to us or otherwise provided via the Services. Some users also provide health-related information in connection with providing feedback or other messages to us, and we process that information consistent with the purpose for which it was provided.
• Other Information About Your Use of the Services: When you use our Services, we collect usage information, such as the sessions you use, videos you view or content you listen to, what screens or features you access, and other similar types of usage information. We also collect transactional information, log information (including the type of web browser you use, app version, access times and dates, pages viewed, your IP address), device information (hardware model, operating system, device identifiers, mobile network information), and information we record (with your consent, such as phone or video calls). We also generate some information about you based on other information we have collected, such as using your IP address to derive approximate location.
• Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. Please see our Cookie Policy for more details.
• Information We Collect from Other Sources: We also obtain information about you from other sources, including transaction information from third-party app stores, name and contact information from third-party calendar services, information from social media services if you create or log into your account through them, and information from publicly available sources, marketing and advertising partners, consumer research platforms, and/or business contact databases.

Use of Information

We use the information we collect to:

• Provide, maintain and improve our Services, including debugging to identify and repair errors, and developing new products and services
• Process transactions and fulfill orders
• Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages
• Communicate with you about products, services, and events offered by JiverJinx and others, request feedback, and send news, gifts or other information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of JiverJinx and others, including to enforce our agreements and policies
• Comply with the law, such as by processing transactional records for tax filings and other compliance activities
• Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards

Sharing of Information

We share information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:

• With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors and other service providers
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including court order, subpoena, or other lawful requests by public authorities to meet national security or law enforcement requirements
• If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of JiverJinx or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company
• Between and among JiverJinx and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services

Advertising and Analytics Services Provided by Others

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by JiverJinx and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and online services, and better understand your online activity. You can disable cookies used for advertising purposes through our cookie reference manager. Or, for more information about interest-based ads, including to use ad industry tools to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices (if you are in the EU, please visit https://www.youronlinechoices.eu/). Your mobile device should also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

Data Transfer

JiverJinx is based in South Africa and processes information in Europe, which may not provide equivalent levels of data protection as your home jurisdiction.

Your Choices

You have several choices regarding your information:

• Account Information: You may update certain account information you provide to us (such as your password, name and email address) by logging into your account or contacting us through our Help Center at support@JiverJinx.com. If you wish to disable your account, please contact us at support@JiverJinx.com but note that we retain certain information when required or permitted by law.
• Promotional Communications: You may opt out of receiving promotional emails from JiverJinx by following the instructions in those emails or by logging into your account. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
• Mobile Push Notifications/Alerts: With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
• Data Access and Deletion: Subject to certain limits and conditions provided under law, we honor the exercise of the right of access or deletion for all of our users, regardless of their location. Any JiverJinx user may exercise this right by contacting us at support@JiverJinx.com.

Information for Individuals in Switzerland, UK and the EEA

The sections below apply to you if you use our Services while in Switzerland, the United Kingdom or the European Economic Area (collectively, "Europe"). JiverJinx.com, Inc. is the data controller for personal data governed by this Privacy Policy.

• Legal Basis for Processing: When we process your personal data we will only do so in the following situations: As necessary to perform our responsibilities under our contract with you (like processing payments and providing the products or services you have requested); When we have a legitimate interest in processing your personal data, including to communicate with you about changes to our Services, to help secure and improve our Services (including to prevent fraud) and to analyze use of our Services; As necessary to comply with our legal obligations; and When we have your consent to do so.
• Data Retention: We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.
• Data Subject Requests: Subject to certain limits and conditions provided under law, you have the following rights: You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or made available in a portable form. You also have the right to object to certain processing (like receiving direct marketing), or request that we restrict processing in certain circumstances. When we ask for your consent, you may withdraw that consent at any time. You have the right to file a complaint regarding our data protection practices with a supervisory authority. If you would like to exercise any of these rights and can't do so directly via the Services or your device, you may contact us as indicated below.

Information for California Residents

This section provides additional disclosures required by the California Consumer Privacy Act (or "CCPA"). Please see the chart below for a list of the personal information we have collected about California consumers in the last 12 months, along with our business and commercial purposes and categories of third parties with whom this information may be shared. For more details about the personal information we collect, including the categories of sources, please see the "Collection of Information" section above.

• Categories of personal information we collect: Identifiers (such as your name, phone number, email address, social media handle, and unique identifiers like IP address), Characteristics of protected classifications under state or federal law (such as gender and age), Commercial information (such as your payment information and JiverJinx product or service purchases), Approximate geolocation data, Internet or other electronic network activity (such as browsing behavior and information about your usage and interactions with our Services), Audio, electronic, visual, or similar information (such as profile photo or personal information you may provide during customer support calls), Professional, employment, and education information, Other personal information you provide (including opinions, preferences, goals and previous meditation experience), Inferences drawn from the above (such as product interests, and purchasing insights).
• Business or commercial purposes: Performing or providing our services, Improving and maintaining our Services, Debugging, Communicate with you about marketing and other relationship or transactional messages, Analyze usage, Personalize your online experience, Legal reasons (such as to help detect and protect against security incidents).
• Parties with whom information may be shared: Companies that provide services to us, Third parties with whom you consent to sharing your information, Our advertisers and marketing partners, Government entities or other third parties for legal reasons.
• Subject to certain limitations and exceptions, the CCPA provides California consumers the right to request to know more details about the categories and specific pieces of personal information, to delete their personal information, to opt out of any "sales" that may be occurring, and to not be discriminated against for exercising these rights. We do not "sell" the personal information we collect. We do allow our advertising partners to collect certain device identifiers and electronic network activity via our Services to show ads that are targeted to your interests on other platforms. To opt out, you can use our cookie preference tool to disable ad trackers on our website and can adjust your mobile device settings to limit ad tracking via the mobile app.
• South Africa consumers may make a rights request by emailing us at support@JiverJinx.com. We will verify your request by asking you to provide information that matches information we have on file about you.
• Notice of Financial Incentives: We offer various financial incentives. For example, we may provide incentives to customers who participate in a survey or provide testimonials. When you participate in a financial incentive, we collect personal information from you. You can opt into a financial incentive by following the sign-up or participation instructions provided. The value of your personal information is reasonably related to the value of the offer or discount presented to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@jiverjinx.com